The World's Leading Companies Choose Solix
Solix Enterprise Content Services for Insurance Industry
-
Claims
Management & Processing -
Agency
Management -
Legal &
Compliance Management -
Fraud
Investigation
-
Claims Management & Processing
Solix ECS helps automate and streamline claims processing by enabling capture and management of claims-related documents and data, such as accident reports, images, videos, medical records, and policy information in a central secure content repository. This data can be easily accessed and shared across employees, agents, adjusters, customers and even with applications to enable seamless collaboration and transparent claims processing. Solix ECS can also help automate tasks such as data collection from clients, data extraction from documents, classification of documents, and routing of documents for improved speed and accuracy of claims processing.
-
Agency Management
Agents and brokers are essential for insurance companies to generate new business, but managing these channel relationships at scale can be complex, resource-intensive, and time-consuming. It involves various administrative responsibilities, such as contract management, training, licensing, appointments, records management, etc., that must be revisited yearly. Solix ECS can help insurance companies by enabling them to optimize these processes at scale and enhance their engagement with agencies for improved productivity. Amongst the many capabilities, the secure and compliant ECS platform includes centrally managed agency accounts to automate the dissemination of information, improve collaboration, and notify agents and brokers of important dates and renewal cycles to ensure timely action.
-
Legal and Compliance Management
Solix ECS helps insurance companies improve their legal and compliance posture with centralized records management, streamlined workflows, and enhanced data security. It enables insurance companies to securely store all relevant documents, such as policy and claims documentation, agency contracts, and email communication, in accordance with retention and disposition policies to meet legal and regulatory requirements. Additionally, the improved data security helps protect sensitive PII information from unauthorized access, helping comply with data privacy laws and reducing the risk of legal repercussions. Finally, the streamlined workflows with audit tracking help not only automate document workflows but also create a defensible and transparent record of critical processes for legal and compliance processes.
-
Fraud Investigation
Solix ECS helps automate and centralize capture, storage, and management of all relevant evidence related to a fraud case for collaborative case analysis by different teams and departments, such as legal, compliance, and finance, to ensure successful and timely completion of fraud investigations. Additionally, to meet regulatory and legal requirements, Solix ECS can automate the retention of all evidence and documents in immutable storage via policy-driven data retention and legal hold management.
Platform Overview
-
Centralized Content Management
Secure cloud content repository for centralized file storage, management, discovery, processing, and governance.
-
Secure File Sharing & Collaboration
Securely share files with internal and external stakeholders using permissions, secure links, and guest accounts.
-
Enterprise Information Archiving
Automate archiving of documents, emails, images, videos, audio, and web content, from active and legacy repositories.
-
Digitize & Automate Processes
Improve productivity & deliver digital experiences for employees and customers with at-scale automation & workflows.
-
Data Compliance
Comprehensive audit reports, encryption, retention management, classification, and legal hold help ensure compliance.
